In November, the Surrey Centre for Cyber Security (SCCS) commenced two applied research projects funded by Innovate UK and Department for Transport.
The projects, which fall under the Accelerating Innovation in Rail 4 (AIR4) competition, intend to transform the way the rail sector manages innovation and introduces new technologies as well as how customer experience is improved through stations.
SCCS were named partners in two successful collaborations; Interactive Locations and Intelligent Digital Signage and Onward Journey Planning Assistant.
Interactive Locations and Intelligent Digital Signage (iLIDS)
The project is being led by Arriva Trains, with a consortium including Enable ID, Rail Safety and Standard Board (RSSB) and University of Surrey.
iLIDS will deliver an innovative solution for influencing passenger flow at the Platform Train Interface.
The concept is based on the use of real-time data, and information relays, including station infrastructure and signage as a ‘responsive user-interface’, intelligently guiding passengers along the platform train interface to achieve more optimal boarding and alighting operations.
SCCS’ researchers involved in this project are: Dr Helen Treharne, Prof Steve Schneider, Dr David Williamsand Dr Steve Wesemeyer.
Onward Journey Planning Assistant (OJPA)
The project is being led by Proxad, with a group including Snap Out, ManagePlaces and University of Surrey. The collaborators in this consortium are all small and medium-sized enterprises (SMEs), two of which are residents of SETsquared Surrey on the Surrey Research Park.
OJPA will assist rail customers by personalising onward journey options in advance of their arrival at their destination station. To do this, the research will develop prototype software to improve the current rail systems and ultimately enhance the customer experience.
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